General Questions
What is Gigfreak.com?
Gigfreak.com is an innovative online drum lessons platform that allows aspiring drummers to learn a wide variety of musical skills in a fun, student-centered environment.
What does Gigfreak.com offer and how does it work?
Gigfreak.com offers unlimited online drum lessons for flat fee. As soon as you join, you will get full access to all of the resources on the website.
What do I get when I subscribe to Gigfreak.com?
You get full access to everything GigFreak.com has to offer, including instructional videos & play-alongs.
Are there any skills required in order to start?
You don’t have to have any musical skills to start learning. Even an absolute beginner can use the website and make a great progress!
Which drum styles do you teach?
We currently offer Rock Drumming, Funk Drumming, Drum’n’Bass drumming and Brazilian Drumming. We will continue adding more courses, as well as update our current courses with new material!
Is Gigfreak.com available globally?
Yes, we believe that music is a universal language, therefore GigFreak.com available to anyone!
What is the minimal internet connection speed required to use Gigfreak.com?
We recommend you have a minimum connection speed of 500Kbps for watching our instructional videos.
I don’t want to get any more newsletters from Gigfreak.com – what should I do?
You have 2 options to unsubscribe.
- Email us to inbox@gigfreak.com and ask to unsubscribe.
- Open one of our emails. You will find an “Unsubscribe” link. Click the link. Follow the instructions to unsubscribe from our list.
Do I need to subscribe in order to watch the videos?
Definitely not, you have the option to subscribe – but it is not mandatory.
Online Lessons
Where can I find my lessons history?
Simply navigate to your personal account – and you can see it there.
Can I keep track on my progress?
Of course you can! You can use the progress tracker within every lesson interface and in the course view.
Am I authorized to download the videos from Gigfreak.com?
Downloading the videos is not an option at the moment.
How can I use the platform of Gigfreak.com?
Use your PC, MAC, laptop, tablet or smartphone.
Login & Password Questions
How do I change my password?
Simply log in to your personal account, then navigate to your personal account dashboard and make the change in the password input field.
Can I login Gigfreak.com from any computer, tablet or smartphone?
Yes, you can!
I forgot my password, what can I do?
Simply click the login button and hit the Forgot Password or Username link.
I forgot my username, what can I do?
Simply click the login button and hit the Forgot Password or Username link.
I have submitted a request to change my password but I didn’t get the email – what should I do?
The password retrieval email probably went to your Spam Folder.
If you are still unable to change your password – contact us and we would love to help you!
Can I change my username?
Unfortunately, not. When you register, you get a unique username that cannot be changed – you can use your e-mail as a username as well.
Payment & Membership Questions
Which payment options are available to me?
We accept PayPal. Within your PayPal account, you have the option of selecting one of your linked payment accounts – like a checking account, credit or debit card, PayPal Credit or PayPal balance – to pay for your subscription.
Are there any contracts with Gigfreak.com?
No contracts! Cancel your subscription at any time.
Do you have a money back guarantee? How does it work?
Of course, we have a 30-day money back guarantee.
If you are not happy for some reason – simply send us email to inbox@gigfreak.com and ask for a full refund – we won’t ask any questions.
Do you have a discount on long term membership?
Yes, you have the option to receive a discount when choosing an annual plan.
What do I do if I want to cancel the subscription?
Simply send us an e-mail to inbox@gigfreak.com along with your registered email – and we will cancel your account immediately.
Can I get a copy of my payment receipt?
Once you register and make a payment via Paypal.com, PayPal will send a receipt directly to your email.
How does Gigfreak.com ensure that my payments are secure?
Gigfreak.com uses PayPal to process payments. Paypal.com is the most secure way to pay online.
